FAQs
Shipping
Your order will take around 2 business days to be delivered to your selected location.
The delivery charge is 85000 LBP. However, you will benefit from a free delivery on orders over 1000000 LBP
We deliver all over Lebanon.
Returns
Returns are not applicable, however for exchange, kindly contact us at filiformespa2010@gmail.com with your order number to lead you through the process.
Items are eligible for exchange within the same day of order delivery, taking into consideration that the item remains in good condition. However, kindly be aware that all costs incurred in shipping returns are under the client’s responsibility, as well as duty reclaims on returns.
Filiforme returned items will be inspected, and in case of any misuse or damage the item may not be exchanged.
We kindly ask you to return items in their original packaging in case of exchange.
Payment & Security
Yes, it is safe to order on filiformespa.com. Online payments through our site are secure as we use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.
Duties, taxes and custom fees will be applicable as per the receiver’s country rules and regulations.
For orders within Lebanon, import duties will not be applicable.
Do you need extra help or advice about your purchase?
Fill in the form below or give us a call at +961 4 533 718